Colorado Springs Utilities Jobs


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Job Information

Colorado Springs Utilities Application Administrator in Colorado Springs, Colorado

Application Administrator

Job Type: Information Technology

Pay Range $72,217 to $90,272

Location Colorado Springs, CO

Posting Close Date 8/17/20

Application Administrator

Take the next step in growing your career and become an Application Administrator at Colorado Springs Utilities! In this intermediate level job within the Technology Control Portfolio group, you will provide administrative support for the program platform ServiceNow, which is used by multiple departments within the company. Additionally, you will perform ServiceNow development such as designing and implementing new workflows and configurations to meet business requirements including Service Catalog Items, Configuration Management Database (CMDB) automation, Incident, Problem, Change, and other ServiceNow modules.

Key Focus Areas:

  • Provide ongoing end user support for ServiceNow and platform

  • Provide ServiceNow Administration functions such as managing users, workflows, as well as application of patches and upgrades

  • Provide GitHub administration and continual process improvements

  • Automation of Configuration Management Database updates

Why Apply? This is a position with growth opportunity in our organization! This job will offer you rewarding and challenging job responsibilities within a critical job function at Colorado Springs Utilities; responsibilities around support of the IT Service Management program, ServiceNow Administration and Development, GitHub Source Control administration, as well as an emphasis in automating CMDB updates. Additionally, you’d be able to make a difference and would have a chance to be part of one of the leading four service utilities in the United States.

What would the successful candidate offer? The ideal candidate will have 2 to 4 or more years of progressive experience in IT and the ability to demonstrate skill in enterprise application administration, system configuration, user support, scripting, and system integration. In addition, a bachelor’s degree in Computer Technology or closely related field is desirable (or an equivalent combination of education and experience). We are seeking a candidate with demonstrated ability to learn quickly and successfully implement technology to support process improvement and efficiency.

What a career at Colorado Springs Utilities can offer you…

  • The opportunity to thrive and perform daily continuous process improvements resulting in transformational change.

  • We are a diverse team of professionals who take pride in delivering exceptional service to our community through new and innovative technologies.

  • We understand employees have competing priorities. That is why we have created an environment which embraces teamwork and flexibility.

Join a diverse team of high performers who take pride in delivering exceptional service to our community and tap into the power of your potential!

ATTENTION: Colorado Springs Utilities is considered an essential business delivering critical services to our community. During the current coronavirus (COVID-19) pandemic, we are hiring for a variety of positions. Interviews for many positions will leverage remote technology solutions, to include the enhanced use of email, telephone and video solutions where possible. We appreciate your patience and understanding during this time.

All postings will close at 11:59pm on the Posting Close Date. Candidates must apply for the position prior to this date and time. If the Posting Close Date is blank, the position will remain open until filled .

Actual starting pay will be determined at the time of offer based on the experience, education, and training of the successful candidate. In addition to a competitive wage, Colorado Springs Utilities offers a variety of benefits. For more information on our benefits, visit .

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit

Have a question? If you have a question about a position or need assistance from a recruiter, email us at or call 719-668-7500.

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Colorado Springs Utilities does not participate in work visa programs or sponsorship of work visas of any kind (including but not limited to F-1, H-1B or TN visas)

Eligible applicants must be authorized to work in the United States on a permanent basis

Job Type: Information Technology