Colorado Springs Utilities General Manager - Information Technology in Colorado Springs, Colorado

General Manager

Information Technology

Job Type: Senior Executive/Officer

Pay Range $190,000 to $234,000

Location Colorado Springs, CO

Posting Close Date 6/25/18

General Manager – Information Technology

Colorado Springs Utilities is seeking a multifaceted strategic thinker driven to lead the Information Technology department for the betterment of our community. This General Manager reports to the Chief Customer and Corporate Services Officer and is an executive level at-will position. The GM will lead a department staffed with approximately 150 employees dedicated to this effort. The GM is expected to actively collaborate with Utilities’ executive leadership to enhance long-term Information Technology optimization strategies ensuring projects are appropriately prioritized, aligned, executed, and optimized consistently, and in accordance with Utilities’ strategic goals and objectives. The GM will motivate and inspire Information Technology Department employees to provide outstanding client service while actively managing the delivery of technology solutions.

Responsibilities include:

  • Lead Information Technology Support professionals to effectively supply technology resources to Colorado Springs Utilities including network, support, maintenance, database administration, applications servers, peripherals, storage tools, all computing devices, telecommunications phones, and other tools

  • Developing and implementing strategic business goals, plans, programs and initiatives for the department

  • Being accountable for the execution and coordination of IT strategies consistent with the mission, vision and values of Colorado Springs Utilities

  • Providing leadership by making hiring and pay decisions, developing performance plans, directing work, coaching staff and evaluating performance

  • Developing department budget including planning, directing and organizing operations of the department and overseeing processes and activities

  • Communicating department and Colorado Springs Utilities' mission, vision and policies while providing leadership through the effective implementation of programs, projects and business processes

Why should you apply? This position provides you the opportunity to work with leaders across the organization and wastewater and water utility industry. As the Department General Manager, you will…

  • Work with a dynamic group of leaders for one of the most respected municipal utilities in the nation

  • Lead a team dedicated to delivering highly reliable solutions focused on monitoring performance metrics and outcomes

  • Shape the response of Colorado Springs Utilities to the changing energy and water utility industries

What will it take to be successful in this position? Most people in this occupation would have completed a Bachelor’s Degree in Information Technology, Computer Science or other related fields (Master’s degree preferred). Ten years of progressively responsible experience as an Information Technology professional and at least 5 years of senior leadership experience also preferred. Additional experience and expertise with the following are desired:

  • National Institute of Standards and Technology (NIST) requirements

  • Experience operating within an IT Governance framework

  • North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP)

  • Experience implementing Utility specific technologies such as Customer Care and Billing System upgrades, Asset Management systems and Work order management systems.

  • Experience implementing enterprise technology platforms such as Oracle.

  • Experience with contractor management and outsourcing to include experience analyzing and managing contracts with current and prospective vendors

  • Experience with Utilities industry structure and operations

  • Demonstrated ability to effectively communicate complex technical information, verbally and in writing, to a broad range of stakeholders

What a career at Colorado Springs Utilities can offer you…

  • As a community-owned enterprise for over 100 years, we offer the stability of providing a required service and commodity for our community, and we enjoy the advantage of delivering highly reliable energy services at competitive rates

  • We are a diverse team of professionals who take pride in delivering exceptional service to our community through new and innovative technologies

  • We understand employees have competing priorities. That is why we have created an environment which embraces teamwork and flexibility

Join a diverse team of high performers who take pride in delivering exceptional service to our community!

All postings will close at 11:59pm on the Posting Close Date. Candidates must apply for the position prior to this date and time. If the Posting Close Date is blank, the position will remain open until filled.Actual starting pay will be determined at the time of offer based on the experience, education and training of the successful candidate.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. No person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Colorado Springs Utilities does not sponsor work visas. All eligible applicants must be currently authorized to work in the United States on a full-time basis.

Job Type: Senior Executive/Officer