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Colorado Springs Utilities Identity and Access Management Administrator in Colorado Springs, Colorado

Identity and Access Management Administrator

Job Type: Information Technology

Pay Range $102,294 to $106,829

Location Colorado Springs, CO

Date First Posted 2/2/22

Identity and Access Management Administrator

*A Hybrid Telework Schedule will be considered for this position; hybrid is defined as a pre-determined blend of working from home and in the office. This offers 2 days in the office and 3 days at home per week.

Who We are... Colorado Springs Utilities is widely seen as a treasured community asset, and our Information Technology team is comprised of a diverse team of professionals who take pride in delivering exceptional service to our community through new and innovative technologies. We cultivate a work culture dedicated to innovation, collaboration, and synergy. Our employees know they make a difference every day by providing critical services to the public while living and working in a city consistently rated as one of the best in the United States. We utilize today’s talent to build a better tomorrow.

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#2 in Best Places to Live in America (4th year in a row)

Colorado Springs Utilities is seeking a Identity and Access Management Administrator is responsible for gathering and documenting functional requirements, designing technical views, and engage with cross functional IT teams for the configuration within the IAM software platform. You will work with application and data owners to ensure organizational access policies are followed, associates have the appropriate level of access (least privileged), and the required approvals are documented to meet audit and compliance requirements. The role operates under the direction of an Integration and Access Management Supervisor.

Key Areas of Focus:

  • Provide integrated, consistent and secure identity and access management solutions across our enterprise with a focus on Identity Governance

  • Liaison to business and technology partners and act as an IAM advocate for strategic projects

  • Perform application design activities (e.g. writing functional designs, use cases), portions of technical architecture, High Level Design (Software Design Specifications), Detailed Design Documents

  • On Call Duty - 24 X 7 (base on a rotational schedule within the team)

  • Apply advanced Identity Access Management concepts, processes, practices, and troubleshooting techniques to resolve problems

  • Assist the implementation teams in the least-privilege-based IAM solutions and of process improvements and automation

  • Perform troubleshooting of escalated issues with identity providers or integrations

  • Collaborate with others in the Identity and Security teams to establish standard operations, new capabilities, as well as provide input on developing access standards and reference frameworks related to Identity Access Management

  • Assist in the implementation, and support identity platforms and systems for managing access to all systems across the organization leveraging Azure AD and Active Directory Services

Who You are... Highly preferred candidates will be those who possesses exceptional interpersonal and communication skills, the ability to train and guide others and come with a Bachelor’s degree in computer science, information systems, computer engineering, electrical engineering, system analysis or related field of study, or equivalent experience and two (2) years hands-on experience in Identity and Access Management and Active Directory is preferred . Additionally, experience in other enterprise directory services (Azure AD, Conditional Access, Microsoft Entra) with demonstrated skill and understanding of scripting languages (e.g. PowerShell, Python, Bash) Basic object-oriented architecture and design skills. Those candidates with proficient knowledge of User/Group OUs, Group policies, ADFS, RBAC, SSO, PIM, SAML, MFA, CASB, familiarity with Physical Security Systems like CCURE 9000 and it’s components, iStar, Edge, Telaeris, VMS are highly sought as well.

Supplementary skills we are seeking:

  • Experience with implementing and administering MFA and Identity federation technologies

  • Security certification/accreditation including, CISM, CISSP, and GIAC are highly desired

  • Familiarity with information security policies, standards, industry best practices, and frameworks. (ISO 27K, NIST 800-53, NIST CSF, HITRUST, etc.)

  • Proficient at Requirements Elicitation, Requirement Management, and Use Case Modeling

  • Basic understanding of ITIL and IT-Service-Management

The military job codes/duty codes most closely related to this role are: 251A, 255A, 25A, 25B, 25E, 33S1, 33SX, 37A1, 37A4, 6420, 6423, 7421, 7427, IT, 681, 6673, 9934, 9975, 9985

What does this opportunity offer? You and our motivated, service-oriented team of technical experts will be responsible for upholding and establishing identity and access management policies and procedures for all of Colorado Springs Utilities. This is a job with high visibility in our organization - you will support identity and access management required for safe and reliable operations and delivery of essential utility services. Additionally, this job has excellent career potential, with opportunities to continuously take on challenging, rewarding projects and responsibilities within a critical job function.

*A hybrid schedule is available and t his job is eligible for relocation assistance

What a career at Colorado Springs Utilities can offer you

  • The ability to stay ahead of the business curve with our established priority to continually update and incorporate state-of-the-art technology.

  • The opportunity to work for a pioneer in providing four utility services in one enterprise with a 100-year reputation for integrity.

  • A work culture dedicated to innovation, collaboration, and synergy.

  • The stability vital for growth-oriented careers.

Our Commitment to our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

  • Time Off – Because everybody needs time off to recharge

  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year

  • Personal Leave –3 days per year of personal leave

  • Paid Holidays –10 paid holidays per year

  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather

  • Vacation Buy – Purchase up to 40 hours of additional vacation time

  • Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire

  • Medical – Select from three comprehensive medical plans, starting at $5.00 a month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

  • Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements

  • Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage

  • Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery

  • Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plansDisability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase

  • Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more

  • Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones

  • Life Insurance – Company-paid life insurance and supplemental coverage available

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  • All positions will be posted for a minimum of 5 calendar days.

  • Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.

  • Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at or call 719-668-7500.

Job Type: Information Technology