Colorado Springs Utilities Jobs

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Job Information

Colorado Springs Utilities Quality Assurance Lead in Colorado Springs, Colorado

Quality Assurance Lead

Job Type: Information Technology

Pay Range $117,850 to $129,000

Location Colorado Springs, CO

Date First Posted 5/19/22

Quality Assurance Lead

(hybrid / telework)

*A Hybrid Telework Schedule will be considered for this position; hybrid is defined as a pre-determined blend of working from home and in the office.

Who we are... Colorado Springs Utilities is one of the largest four-service public utilities in the nation, providing water, wastewater, electric, and natural gas services to 500,000 residents in the Pikes Peak region. Our work culture is dedicated to innovation, collaboration, and synergy, and we are a national leader in reliability, with power on an average of 99.991% of the time. In fact, we were recently awarded the Diamond Designation from the American Public Power Association, for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the nation’s 2,000+ public utilities.

Nestled at the base of the Rocky Mountains, Colorado Springs is the perfect blend of mountain and city living. With over 300 days of sunshine a year, you will enjoy nature at its finest while residing in the sixth most desired place to live in the United States (U.S. News & World Report, 2021) and on the Forbes 2021 list for “Most Desirable Mid-Sized Employers.” Live and Work in Colorado Springs! (

We are seeking an Information Technology Quality Assurance and Testing Lead to join the Quality Assurance Portfolio Department. In this job you will work under the direction of the IT Application Domains Manager in supporting, leading, and mentoring a team of QA professionals focused on providing QA services to all areas of the organization. Additionally, you will assist in managing the organizational QA Strategy, with the intent of strengthening, maturing, and sustaining the program. We are not only looking for a leader, but also someone who can take direction, all the while, implementing industry Q&A best practices, planning, organizing, and coordinating with individual project test leads. If this describes you and your abilities, then please apply!

Key Areas of Focus:

  • Lead a team to design an effective automation framework to include the evaluation of processes, procedures, tools, licensing, cost analysis, and making appropriate recommendations

  • Perform manual testing, writing project test plans, developing requirements traceability matrices, writing/executing test cases, and defect logging

  • Research, evaluate, and recommend test management tools and procedures to include licensing, cost analysis, and making appropriate recommendations

  • Collaborate with all levels of leadership and departments across the organization

  • Creation and implementation of testing templates to include test plans, traceability matrices, test case templates for unit testing, system integration testing, and user acceptance testing

  • Defect tracking and prioritization

  • Develop and communicate testing Return On Investment (ROI) metrics and Key Performance Indicators (KPI)

  • Participate in requirements gathering for business, technical, functional, and non-functional requirements

  • The program includes testing of independent objectives for software packages, infrastructure to support those packages, configuration, development, enhancements, patching, upgrades, integrations, and implementation of commercial off the shelf and custom-developed enterprise applications

Who you are... the most desirable candidates will bring 7+ years of progressive experience as Test Lead in a relevant information technology-oriented field as an analyst or systems engineer. Additionally, come with a bachelor’s degree in Computer Technology, Software Engineering or a closely related field (or an equivalent combination of education and experience).

Please detail in your resume, the desired experience listed below:

  • Implementing complex functional and non-functional tests requiring an understanding of application logic

  • The ability to lead teams and drive results

  • Quality control concepts and methodologies, and Automated testing tools and processes

  • Experience installing and administering test management tools and testing software suites; ability to develop automated testing processes and scripts

  • Experience with testing multiple products and going through multiple release cycles

  • Structure and behavior of .NET C#, XML, and Java applications; knowledge of databases and the ability to write SQL queries

  • ITIL and Change Management and Release Management Processes

What will this opportunity offer... Provide you with the opportunity to guide and support a diverse team of professionals who take pride in delivering exceptional service to our community through new and innovative technologies. Our Test and Quality Assurance team and its contribution to the department is valued by senior management and our customers. We are a service organization ensuring our customers’ needs are met with the highest quality. If you are an achiever, excellent planner, responsible, and want to be a leader in Quality Assurance and testing, please join our team so you can contribute ideas and solutions in a collaborative and empowering environment!

*Relocation assistance is available for this position

What a career at Colorado Springs Utilities can offer you:

  • The ability to stay ahead of the business curve with our established priority to continually update and incorporate state-of-the-art technology.

  • The opportunity to work for a pioneer in providing four utility services in one enterprise with a 100-year reputation for integrity.

  • A work culture dedicated to innovation, collaboration, and synergy.

  • The stability vital for growth-oriented careers.

Our Commitment to our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

  • Time Off – Because everybody needs time off to recharge

  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year

  • Personal Leave –3 days per year of personal leave

  • Paid Holidays –10 paid holidays per year

  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather

  • Vacation Buy – Purchase up to 40 hours of additional vacation time

  • Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire

  • Medical – Select from three comprehensive medical plans, starting at $10.30 a month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

  • Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements

  • Dental – Select from two dental plans, with in-network preventive care covered at 100%

  • Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery

  • Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans.

  • Disability Coverage –Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase

  • Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more

  • Long-Term Care Insurance – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones

  • Life Insurance –Company-paid life insurance and supplemental coverage are available

Curious about joining our team? Learn More! (


  • All positions will be posted for a minimum of 5 calendar days.

  • Starting pay will be determined at the time of offer based on the experience, education, and training of the successful candidate.

  • Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at or call 719-668-7500.

Job Type: Information Technology