Colorado Springs Utilities Jobs

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Colorado Springs Utilities Senior Business Systems Analyst   in Colorado Springs, Colorado

Senior Business Systems Analyst

Job Type: Information Technology

Pay Range $97,400 to $106,800

Location Colorado Springs, CO

Date First Posted 5/9/22

Senior Business Systems Analyst

Who We Are... Colorado Springs Utilities is one of the largest four-service public utilities in the nation, providing water, wastewater, electric, and natural gas services to 500,000 residents in the Pikes Peak region. Our work culture is dedicated to innovation, collaboration, and synergy, and we are a national leader in reliability, with power on an average of 99.991% of the time. In fact, we were recently awarded the Diamond Designation from the American Public Power Association, for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the nation’s 2,000+ public utilities.

Nestled at the base of the Rocky Mountains, Colorado Springs is the perfect blend of mountain and city living. With over 300 days of sunshine a year, you will enjoy nature at its finest while residing in the sixth most desired place to live in the United States (U.S. News & World Report, 2021) and on the Forbes 2021 list for “Most Desirable Mid-Sized Employers.” Live and Work in Colorado Springs! (

Colorado Springs Utilities is seeking a Business Systems Analyst Senior to join our Asset Management Geospatial Technology section. The core responsibility will be to support, configure and implement Clevest Mobile Workforce Management (MWM) Solutions across many operational departments. Additionally, this position will gather user requirements, perform GIS analysis, and work with Asset Management Geospatial technical team on Esri mobile solutions support.

Key Focus Areas:

  • Evaluate and implement available Clevest MWM options for customer and field services operations improvements

  • Develop/execute test plans and configure changes to ensure proper Clevest functionality

  • Analyze processes, recommend, and implement changes based on user requirements

  • Key SME and team member in the expansion of Clevest MWM across Operations

  • Liaison with Information Technology for Clevest MWM application upgrade and support

  • Clevest MWM User provisioning and Service now case support

  • Knowledge of:

  • Existing Clevest MWM Integrations between enterprise systems GIS, CC&B, AMI & OMS

  • Clevest Genesis application to configure, create forms and workflows to support field operations

  • Esri ArcGIS Desktop, Survey 123, Field Maps, and Geoprocessing tools

  • Esri Routing, Map Packages, File Geodatabase FGDB, and general GIS platform

Who you are... A candidate with demonstrated relevant and progressively responsible experience in a Utility operation leveraging Clevest, GIS and or similar mobile technology environment is valued for this role. Highly preferred candidates will possess a bachelor’s degree in Information Technology, Computer Technology, Business Administration, or a related field or 7+ years of experience, or an equivalent combination of education and experience. Experience with SQL, Oracle or SQL Server, Customer Care, Work management (CMMS) systems is greatly desired. Additionally, candidates possessing skill in these areas are favored; the ability to translate data into business terms, define and match user requirements with existing or available Clevest MWM/GIS technologies and solutions to meet the needs of operational business groups, and the ability to analyze and troubleshoot mobile GIS solutions or GIS data-related problems.

What will this opportunity offer? This job will afford you the opportunity to serves as a liaison between Information Technology, Operations and Business technology owners/stakeholders while utilizing your technical skill and business savvy to facilitate desired outcomes. Additionally, you will broaden the depth of your experience as you function as the subject matter expert and advocate for the Clevest MWM for Colorado Springs Utilities.

*Relocation Assistance is available for this position.

What a career at Colorado Springs Utilities can offer you

  • The ability to stay ahead of the business curve with our established priority to continually update and incorporate state-of-the-art technology.

  • The opportunity to work for a pioneer in providing four utility services in one enterprise with a 100-year reputation for integrity.

  • A work culture dedicated to innovation, collaboration, and synergy.

  • The stability vital for growth-oriented careers.

  • Our Commitment to our Employees…

  • Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

  • Time Off – Because everybody needs time off to recharge

  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year

  • Personal Leave –3 days per year of personal leave

  • Paid Holidays –10 paid holidays per year

  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather

  • Vacation Buy – Purchase up to 40 hours of additional vacation time

  • Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire

  • Medical – Select from three comprehensive medical plans, starting at $10.30 a month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

  • Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements

  • Dental – Select from two dental plans, with in-network preventive care covered at 100%

  • Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery

  • Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans.

  • Disability Coverage –Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase

  • Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more

  • Long-Term Care Insurance – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones

  • Life Insurance –Company-paid life insurance and supplemental coverage are available

Curious about joining our team? Learn More! (


  • All positions will be posted for a minimum of 5 calendar days.

  • Starting pay will be determined at the time of offer based on the experience, education, and training of the successful candidate.

  • Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at or call 719-668-7500.

Job Type: Information Technology