Colorado Springs Utilities Jobs

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Job Information

Colorado Springs Utilities Systems and Database Lead in Colorado Springs, Colorado

Systems and Database Lead

Job Type: Information Technology

Pay Range $120,000 to $142,000

Location Colorado Springs, CO

Date First Posted 6/3/22

Systems and Database Lead

(hybrid / telework)

Who We Are...

One of the largest four-service public utilities in the nation, Colorado Springs Utilities provides water, wastewater, electric, and natural gas services to 500,000 residents in the Pikes Peak region. Our work culture is dedicated to innovation, collaboration, and synergy, and we are a national leader in reliability, with power on an average of 99.991% of the time. In fact, we were recently awarded the Diamond Designation from the American Public Power Association, for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the nation’s 2,000+ public utilities. Nestled at the base of the Rocky Mountains, Colorado Springs is the perfect blend of mountain and city living. With over 300 days of sunshine a year, you will enjoy nature at its finest while residing in the sixth most desired place to live in the United States (U.S. News & World Report, 2021).

Our Information Technology Infrastructure Department is seeking a Systems and Database Lead to play a fundamental role in the operations, monitoring, and alerting of our IT Infrastructure and systems across IT. In this role, you will take the lead in the development, configuration, implementation & administration of a monitoring program including devices, hardware, databases, and software application systems. As the Monitoring and Alerting Lead, you will be the key point of contact responsible for identifying metrics for reliability and resiliency which will streamline IT performance by collaborating with IT teams as you implement an advanced comprehensive monitoring program to get pro-active alerts on system disruption and outages before it creates business impact.

Key areas of focus...

  • Ensure the successful development, configuration, installation, integration, and deployment of application monitoring tools and solutions in various production and non-production environments

  • Install application monitoring tools working with the infrastructure teams, and report application metrics with the ultimate goal of preventing problems and improving IT effectiveness

  • Analyze reported incidents and problems for the applications assesses patterns, make recommendations, and implement monitoring solutions.

  • Prepare and maintains technical documentation to assist with the operation, maintenance, and development of the monitoring

  • Create and executes application and system test procedures after tools implementation

  • Identify critical business transactions and implements tools to manage alert and response

  • Identify opportunities for streamlining processes through automation

  • Work with the primary AMS support team to provide industry-leading service and support

  • Lead implementation of tools and monitoring with Outsourcing providers

  • Manage and ensure Security remediation Implementation for all findings

  • Service maintenance employing ITIL principles

  • Lead problem Management and resolution

  • Provide Instrumentation for proactive diagnostic insight into the health of applications

  • Create systems for error handling and logging

  • End-to-end ownership of managing the application of the tools and ensuring the on-time updates & upgrades done

Who you are…. The ideal candidate will offer a Bachelor's degree in Computer Science, Information Systems, or 6 years of equivalent experience, experience in monitoring tools. We are also interested in the following skills so please make sure to highlight them on your application/resume:

• Scripting (PowerShell, Python, Shell, etc.) & Automation tools knowledge (ansible, terraform, etc.)

• SolarWinds, NagiosXI, Zabbix, OpsRamp, Nagios Core with experience of 3-8 yrs

• Domain knowledge - Server, Network, Virtualization, Public Clouds, Application (Database, AD & DNS,) Containers.

• Good at partnering, innovating, and making things happen and are aligned to our core values

• A professional with strong analytical and problem-solving skills

• Experienced in software application design tools and programming languages

• Excellent in verbal and written communication and presentation

***A Hybrid Telework Schedule will be considered for this position; hybrid is defined as a pre-determined blend of working from home and in the office.

The military job codes/duty codes most closely related to this role are: , 25A, 25B, 25D, 25U, 25Z, 250N, 251A, 254A, 255N, 255S, 255Z 17C0, 17D1, 17D2, 17DX, 33S1, 33S2, 33S4, 33SX 6420, 6423, 6425, 6427, IT 2502, 4002, 4010, 5970, 9628, 9646, 9975, 9985, 9634, 9934, 9975, 9985

Our Commitment to our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

  • Time Off – Because everybody needs time off to recharge

  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year

  • Personal Leave –3 days per year of personal leave

  • Paid Holidays –10 paid holidays per year

  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather

  • Vacation Buy – Purchase up to 40 hours of additional vacation time

  • Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire

  • Medical – Select from three comprehensive medical plans, starting at $10.30 a month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

  • Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements

  • Dental – Select from two dental plans, with in-network preventive care covered at 100%

  • Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery

  • Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans.

  • Disability Coverage –Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase

  • Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more

  • Long-Term Care Insurance – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones

  • Life Insurance –Company-paid life insurance and supplemental coverage are available


  • All positions will be posted for a minimum of 5 calendar days.

  • Starting pay will be determined at the time of offer based on the experience, education, and training of the successful candidate.

  • Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at or call 719-668-7500.

Job Type: Information Technology